Ensuring Customer Success Management

We are all told to live life to the fullest and we are here to do just that. "Customer Success Today" serves as a vessel to project our passions and discuss anything related to "The Everything Department"

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“Success is not owned, it is rented - and that rent is due every day.”

Take The Stairs, Rory Vaden, New York Times Best Selling Author

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What is Customer Success Management?

Let’s understand Customer Success Management and why it exists.

Customer Success Management is enabling a Customer or a Consumer to achieve their Business Goals and Objectives via your offerings.

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Customer Success Management

A Beating Heart Of Every Business!

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Dec 14, 2020
3 min

What is NPS (Net Promoter Score)?

Let us try to understand what is NPS (Net Promoter Score) and how it had helped us to build strong relationships with our customers....

Dec 11, 2020
3 min

Steps to an effective Customer Onboarding Experience

Posted by Sumit Kumar Uzir, Certified CSM Have you ever come across a time, when your customers had complained about your product not...